Wednesday, December 23, 2009

Straight Talk Prepaid Wireless from Wal-Mart My Experience

Earlier this month, I switched to Straight Talk Prepaid Wireless from Wal-Mart. The phone service uses towers from Verizon Wireless and is administered through TracPhone. For only $45 per month ($51 plus change with taxes) you can enjoy unlimited talk, text, picture messages and mobile web - without a contract. A deal this good had to be worth a try!

I picked up an inexpensive phone for about $30 at my favorite Wal-Mart. A little while later I was happily activating the phone. The rep for Straight Talk Prepaid Wireless from Wal-Mart was friendly. The English wasn't great but it was workable. You could definitely tell that she was using a script. It was frustrating that she kept repeating "Welcome to Straight Talk" and a few other things. Hiring another script writer would have helped. The call did the trick but took 40 minutes.

There was a half day down time with the port. Another call to Straight Talk Prepaid Wireless cleared up the problem. Calls are sent and received just fine. The mobile web works well. Twitter is fine. Texts to and from friends and family on my old network do not come through. I am told that at the end of the month the problem  will be cleared up. Right now it's wait and see.

Coverage with Straight Talk Prepaid Wireless has been excellent. Their website displays a huge gap right over my daughter's college. When we visited I maintained 4/5 bars of coverage, used the phone extensively and had no dropped calls. The phone has worked in both the city and in rural areas.

I'm concerned over the text message issue but am a happy customer otherwise.

Straight Talk Prepaid Wireless has to be refilled every 30 days. You can set it up to either come off of your checking account or you can buy a refill card at Wal-Mart.  With a flat $45 card there are no worries about exceeding your rate plan.

Resources:
Wal-Mart Partners to Provide Cell Phone Service