Saturday, December 22, 2012

Megabus tightens luggage restrictions

Several people have emailed to ask if Megabus tightens luggage restrictions on their buses. The bus company has caught some flack lately about exceeding weight limits for buses. Reservation emails from Megabus state that riders are allowed one carry-on and one standard size suitcase.For reference on the Megabus luggage restrictions, I'm attaching a screenshot below.

(Clicking on the graphic should open it in a larger window. I found the information on the company website by clicking on the "luggage allowance" button. It's under the area where you type in your trip details.)

My recent overnight trip confirmed that Megabus has indeed tightened luggage restrictions. That turned out to be bad news for passengers who were caught by surprise. Some of us had a good trip. After all, the large double-deck buses are comfortable, the wi-fi worked and I thought that the drivers were courteous. My experience was positive but those who tried to fudge on the luggage restrictions may say otherwise.

Megabus is paying attention to the amount of luggage that riders are bringing. I witnessed ticket-holding riders who were turned away because of excess baggage. One young lady who said that she bought an extra ticket stood in the parking lot with what looked like several very large bags and carry-ons.

The driver tried to get her to understand that Megabus tightens luggage restrictions for everyone's safety. I heard him offer an extra time so she could decide what to leave. She refused and was left sobbing in the parking lot at about 3:30 a.m. There just wasn't room in the hold for all of her luggage.

Drivers were weighing luggage when my daughter headed to college after break.  Riders can take a carry-on and a standard size suitcase that weighs fifty pounds or less. Anything beyond that and riders can be refused. Please take heed as Megabus tightens luggage restrictions. The bus line really isn't kidding.

Her suitcase was under the limit. The bag carried by the person behind her weighed in at over 60 pounds. He tossed some belongings into the trash before boarding Megabus.

Greyhound restrictions on luggage is not as tight. Bolt Bus allows one suitcase and two carry-on bags. They also do not have the double deck buses that passengers seem to like.

So, is Megabus trying to be mean by enforcing luggage restrictions? No. It is a safety issue. Buses have weight restrictions that make travel safer for everyone. People carrying excess or heavy luggage on board create a potentially unsafe ride. No one wants that.

Be smart. Check the luggage restrictions for Megbus or any other bus line before you leave home. Leave anything behind that exceeds the limits. No one wants to toss belongings or be left standing in a parking lot.

Click this link to read about my overnight Megabus ride that went a little more smoothly.

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